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Contact info:
Tom Drum Inc.
2700 NE 8th Street
Pompano Beach, FL 33062
954-784-9559
Tom Drum Inc. does not receive or store any of your financial data.
Your order will be processed as soon as the payment amount is approved.
Return/Cancellation Policy
If for any reason you find our product(s) unsatisfactory, you may return it within 30 days of receipt for a refund or credit. All products are warranted for 90 days from receipt. Returned items need to have a Return Authorization Number which has been generated by Tom Drum Inc. Please call 888-565-9559, or email info@tomdrum.com. We recommend that you return your items via a traceable service to ensure return delivery, and the freight must be prepaid. Tom Drum Inc. is not responsible for freight charges on returns unless the product is found to be defective.
Tom Drum Inc. should be notified of Cancelled orders as soon as possible (less than 24 hours) since most order ship same day, or within 24 hours. Cancelled orders after the 24 hour time period are subject to a 25% re-stocking fee.
Shipping Policy
Every attempt will be made to ship orders same business day, or within 24 hours of the next business day. We use USPS Priority Mail for smaller shipments under 3 pounds, and FedEx Ground for orders 3 pounds and over. Currently we do not offer Rush Delivery on any of our orders.
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